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 Business Communications
 
Strategies For Leaving An Effective Voice Mail


   If a voice mail message is crafted correctly, it can be
 moved around 
a company electronically and generate 
 a return call.


More
September 2009
 
 
 
What's Your Communication Quotient? Workplace Communication — Your Key To Success!


Forget GQ! These days it's your CQ that matters...your Communication Quotient. Degrees and awards are fine, your bilingualism and knowledge of the latest programming languages are nice, but how good a communicator are you? In English? With co-workers and customers? Every job description emphasizes it: must have excellent communication skills. In performance reviews many get marked down for it. And as entrepreneurs who wear many hats, speaking with many voices is also a requisite skill. So how is your communication quotient? More
August 2009
 
 
 
The Joy Of Feedback


  Feedback is one of the hardest things we have to do in life.  It makes us cringe.  We put it off and most likely avoid it altogether.  It's something we just don't want to face is it?



More
June 2009
 
 
 
Change Your Voice Mail Once And For All. No One Cares Why You Can’t Come To The Phone Right Now.


 

 We love and hate voice mail.
 

We love it because it enables people to communicate with others even when one party isn't available.  Often times, getting voicemail is even more productive than talking directly to the person you're calling, especially when you have to deliver a detailed list of issues or when you're pressed for time. 



 

More
March 2009
 
 
 
Sticky Questions


  How should you answer an "uncomfortable” question or concern by a client that you wish you didn’t have to discuss, for example, a situation in which a colleague left your organization under difficult circumstances or negative press?
More
March 2009
 
 
 
Your Secret Presentation Weapon


 

You are at a listing presentation, and you know the seller is interviewing other agents.  Would you like to distinguish yourself as the best?  Here's how.

 

More
August 2008
 
 
 
The Joy Of Feedback


Feedback is one of the hardest things we have to do in life.  It makes us cringe.  We put it off and most likely avoid it altogether.  It's something we just don't want to face is it?

More
July 2008
 
 
 
Blogs, Blogging & Bloggers!!!!!!


It is all the buzz...but is it just a fad? Why would you want one more thing to do?????

More
March 2008
 
 
 





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